Customer Service – 7 Tips for Excellent Customer Service

"I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel". ~ Maya Angelou This quote from the amazing Maya Angelou is one of the most true statements in life and business.  I have learned that creating an amazing customer service relationship is a lot of work, but well worth the effort.  Good customer service (relating and serving your customers needs) is one of … [Read more...]

Social Media News for Clients and 12 Management Tools to Save You Time

AssistantAngel - Social Media Management Success

AssistantAngel is celebrating its fourth year as a Virtual Assistant / Social Media Management company. We are very blessed to work with many amazing clients across the United States, Canada and world-wide. SOCIAL MEDIA MANAGEMENT ~ Back to Basics In looking back over the past four years, I am reminded at how “basic” social media can be at times. Often people ask me which social media tools I recommend and which tools I personally … [Read more...]

Become a Virtual Assistant: Be Your Clients Raving Fan

Virtual Assistant Raving Fan

Becoming Your Clients Raving Fan is one of the most important things you can do to support your Virtual Assistant client. How do you accomplish this? 1. Believe In the Client’s Vision– Truly believe in the client and what their work vision is. What I mean by that is be selective in the clients you choose to work with. Have it be someone whom you truly enjoy the work they do, recognize their value, and the positive attribute they make to … [Read more...]

Virtual Assistant Tip: Touch It Only Once

Balancing Time And Dollar

"One always has time enough, if one will apply it well." ~ - Johann Wolfgang von Goethe One of the most important skills a Virtual Assistant, Personal Assistant or Administrative Professional will need to fully grasp is time management. Keeping yourself, your email, your calendar AND your clients organized is vital to the success of your VA business. Without a question the process of: Touch It Only Once has been an immense time saver … [Read more...]

Become a Virtual Assistant: Build Strong Referral Network

Hands and puzzle

I wanted to encourage virtual assistants to build a very strong referral network. And I mean this: make sure there are a business owners around you: other virtual assistants, web designers, search engine optimization people, etc. These people will be able to help your clients in areas that you may not be able to. It is very important to be able to offer your client as much success as possible. The important thing is to make sure that … [Read more...]